Frequently Asked Questions

Everything you need to know about shopping with The Func. Lab.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.

Are your materials sustainably sourced?

At The Func. Lab, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% by 2025.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, functional fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options via Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Because we aim to ship orders as quickly as possible, we can only guarantee changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.